Terms of Service

1. Agreement to Terms

By accessing or using the Global-business.app platform and services ("Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use our Services.

These Terms constitute a legally binding agreement between you ("Customer," "you," or "your") and Global-business.app ("Company," "we," "our," or "us"). Your use of our Services is also governed by our Privacy Policy, which is incorporated by reference into these Terms.

2. Description of Services

Global-business.app provides financial technology solutions for B2B payments, including:

Accounts payable automation and management
Invoice processing and validation
Payment processing and execution
Vendor management and collaboration tools
Financial analytics and reporting
Integration services with third-party systems

Our Services are designed for business use and are intended to streamline and automate financial workflows for organizations of all sizes.

3. Account Registration and Eligibility

3.1 Eligibility

To use our Services, you must:

Be at least 18 years old and have the legal capacity to enter into contracts
Represent a legitimate business entity
Provide accurate and complete registration information
Comply with all applicable laws and regulations

3.2 Account Security

You are responsible for:

Maintaining the confidentiality of your account credentials
All activities that occur under your account
Immediately notifying us of any unauthorized access
Implementing appropriate security measures for your organization

4. Acceptable Use

4.1 Permitted Use

You may use our Services only for legitimate business purposes in accordance with these Terms and applicable laws.

4.2 Prohibited Activities

You agree not to:

Use the Services for any illegal or unauthorized purpose
Attempt to gain unauthorized access to our systems or networks
Interfere with or disrupt the Services or servers
Upload or transmit malicious software or harmful code
Engage in any fraudulent or deceptive activities
Violate any applicable laws, regulations, or third-party rights
Reverse engineer, decompile, or attempt to extract source code
Use the Services to compete with or create a similar service

5. Payment Terms and Fees

5.1 Subscription Fees

Access to our Services requires payment of subscription fees as outlined in your Service Agreement. Fees are billed in advance on a monthly or annual basis, as selected.

5.2 Transaction Fees

Additional transaction fees may apply based on payment volume and methods. All applicable fees will be clearly disclosed before processing.

5.3 Payment Terms

Fees are due and payable in advance
Late payments may result in service suspension
All fees are non-refundable unless otherwise specified
We reserve the right to modify fees with 30 days' notice

6. Data and Privacy

6.1 Customer Data

You retain ownership of all data you submit to our Services ("Customer Data"). We will process Customer Data only as necessary to provide the Services and in accordance with our Privacy Policy.

6.2 Data Security

We implement industry-standard security measures to protect your data, including:

Encryption of data in transit and at rest
Regular security assessments and monitoring
SOC 2 Type II compliance
Restricted access controls and authentication

6.3 Data Backup and Recovery

We maintain regular backups of Customer Data and have disaster recovery procedures in place. However, you are responsible for maintaining your own backup copies of critical data.

7. Intellectual Property

7.1 Our Rights

The Services, including all software, technology, content, and intellectual property, are owned by Global-business.app and are protected by copyright, trademark, and other intellectual property laws.

7.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to use the Services solely for your internal business purposes during the term of your subscription.

7.3 Feedback

Any feedback, suggestions, or improvements you provide regarding our Services may be used by us without restriction or compensation to you.

8. Service Availability and Maintenance

8.1 Service Level

We strive to maintain 99.9% uptime for our Services, excluding scheduled maintenance and circumstances beyond our control.

8.2 Maintenance

We may perform scheduled maintenance with advance notice. Emergency maintenance may be performed without prior notice when necessary for security or system integrity.

8.3 Service Modifications

We reserve the right to modify, update, or discontinue features of the Services with reasonable notice to customers.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

OUR TOTAL LIABILITY SHALL NOT EXCEED THE FEES PAID BY YOU IN THE 12 MONTHS PRECEDING THE CLAIM
WE SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES
WE DO NOT GUARANTEE UNINTERRUPTED OR ERROR-FREE SERVICE
YOU USE THE SERVICES AT YOUR OWN RISK

10. Indemnification

You agree to indemnify and hold harmless Global-business.app from any claims, damages, or expenses arising from:

Your use of the Services
Violation of these Terms
Infringement of third-party rights
Your Customer Data or business operations

11. Termination

11.1 Termination by You

You may terminate your account at any time with 30 days' written notice. You remain responsible for all fees incurred through the end of your billing period.

11.2 Termination by Us

We may terminate your account immediately for:

Breach of these Terms
Non-payment of fees
Illegal or harmful activities
Extended periods of inactivity

11.3 Effect of Termination

Upon termination, your access to the Services will cease, and we will provide a reasonable opportunity to export your Customer Data.

12. Governing Law and Disputes

These Terms are governed by the laws of the State of Illinois, United States, without regard to conflict of law principles. Any disputes will be resolved through binding arbitration in Chicago, Illinois, except for claims involving intellectual property rights.

13. Changes to Terms

We may modify these Terms from time to time. We will provide notice of material changes through email or platform notifications at least 30 days before the changes take effect. Your continued use of the Services constitutes acceptance of the modified Terms.

14. Contact Information

For questions about these Terms, please contact us:

Email: legal@global-business.app
Phone: +1 312 923 8761
Address: 704 Thornbury Rd, Bartlett, IL 60103-2331, United States